911 Telecommunicator Job Posting

2024-2025 Salary Grade: 63

Salary Range – As of July 1, 2024

Hiring Rate $40,744  Mid-Point $52,967

Starting annual salary for this position is $42,780

An additional $2,000 for any Associate Degree or an additional $4,000 for any Bachelor Degree

Graduation from high school documented by a diploma or transcript. After hired, Applicant will be provided with the proper training to work in the 911/Communications Center, to include a 51-Hour Telecommunicator Certification Course. Previous years of experience in the area of telecommunications will be recognized when establishing salary. If hired, an educational incentive of $2,000 more annually will be added to the starting salary if applicant holds an Associate’s Degree and $4,000 more annually if applicant holds a Bachelor’s Degree.

The 911 Telecommunicator works in the Beaufort County Sheriff’s Office enhanced 911 Communications Center.

• Answers incoming 911 calls, non-emergency administrative lines, and obtains and properly verifies the location where service is needed.
• Assists and instructs callers using Emergency Medical Dispatch (EMD) and fire protocols.
• Gathers necessary information for responders. Utilizes the Computer Aided Dispatch (CAD) system for call processing and dispatching, mapping, monitoring and reporting.
• Operates a computerized, multi-channel two-way radio to transmit and receive messages, and monitor responder activity.
• Operates the telephone system to include transferring, speed dial and other functions essential to daily operations.
• Makes notification and relays information as needed.
• Completes required continuing education to maintain certifications.
• Performs other related duties as assigned.

Applicants for this position must have good computer/typing skills, ability to remain focused under stressful emergency situations, and be able to multi-task.

Applicants must have the ability to sit stationary for extended periods of time, working 12-hour shifts rotating between day shift and night shift.

• Reduced cost for health insurance, vison care, and free dental
• Local government retirement
• 401-K supplemental retirement with county contributions
• 11 paid holidays annually
• Earned vacation and sick leave
• Promotional opportunities as performance and training allows.

Submit a completed Beaufort County Sheriff’s Office employment packet to Kathy Dickinson, Beaufort County Sheriff’s Office, 210 North Market Street, Washington, N.C., 27889. Applications can be found below or in person at the Beaufort County Sheriff’s Office.

Resumes are not accepted in lieu of application packets.

Beaufort County Sheriff’s Office is an Equal Opportunity Employer

Criminal Background Check, Driving Record Check, Pre-Employment Physical, Psychological Screening and Drug Screening are Required and Will Be Paid by the Beaufort County Sheriff’s Office

VALID NORTH CAROLINA DRIVER’S LICENSE OR STATE ISSUED ID REQUIRED